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General Contracting Conditions

  1. Purpose and scope of application
  2. Obligations of the users
  3. User access and registration
  4. Contents and user behavior
  5. Services offeredHiring procedure
  6. Means of payment and price
  7. Withdrawal and cancellation

1. Object and scope of application

Through this text, the registration terms and conditions applicable to the website and the services provided are made available to the user, reflecting the rights and obligations of the parties.

All users who visit or access our platform and / or who use any of the services that we make available, accept the conditions of use and contracting and the privacy policy (detailed in the PRIVACY POLICY), as well as the different modifications and / or additional legal texts that are included in the future.

Each of the services provided are regulated by the conditions of use and registration of a particular nature, being mandatory in any case that the user expressly accept them before their use and / or contracting.

2. Obligations of the users

In general, the user undertakes to comply with these general conditions, as well as to comply with the instructions for use of the website and to always act in accordance with the law, good customs and the requirements of good faith.
The use of the portal by minors is prohibited without the express consent of their parents. Artlote is not responsible for the veracity and accuracy of user data and therefore cannot verify the age of users.

3. User access and registration

It is essential that the following requirements are met:
Have reached or be of legal age.
Truthfully fill in the mandatory fields of the registration form, in which they request personal data such as username, email, telephone number, address, as well as other identification data.
Accept these Terms of Use.
Accept the Privacy and Data Protection Policy.
Accept the Cookies Policy.
The User guarantees that all the data about his identity and legitimacy provided in his registration forms on the website are true, exact and complete. Likewise, it undertakes to keep your data updated.
When registering on the website, the User will select a username (username) and a password (password). Both the username and the password are strictly confidential, personal and non-transferable.
The user agrees not to disclose the data related to his account or make it accessible to third parties. The User will be solely responsible for the use of said data by third

parties, including the statements made on the Platform, or any other action carried out through the use of the username and / or password.
Artlote cannot guarantee the identity of registered users, therefore, it will not be responsible for the use of the identity of a registered user by unregistered third parties.

4. Content and user behavior

As a user of the Web, you agree to make appropriate use of the content and services offered through it and not to use them to:
Engaging in illicit, illegal or contrary to good faith and public order activities. Disseminate content or propaganda of a racist, xenophobic, pornographic nature, that advocates terrorism or that violates human rights.

Causing damage to the physical and logical systems of Artlote, its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage.
Disseminate content that threatens the image and reputation of Artlote or third parties.

Attack against the rights of Intellectual, Industrial, image, honor or other properties that correspond to Artlote or third parties.

5. Services offered

Through this website we offer:
A platform of intermediation services for the sale of antique, vintage and antique objects between physical stores and online buyers, whether they are individuals, companies or professionals such as architects, interior designers, private collectors, hotels, restaurants.
Promotion and intermediation for the sale of the products offered with territorial scope to the whole world.
International sales logistics
Professional photographic presentation of products for sale
Legal advice for the international sale of the objects offered on the web

6. Hiring procedure

Anyone with Internet access can carry out the contracting, complying with the previously indicated requirements, including having completed the data on the online form, this being essential to be able to start the contracting procedure.
The phases of the contracting procedure are visible to users throughout the entire contracting procedure. Different phases can be differentiated:
Data collection and create username and password.
Receipt of email with the registration confirmation
Selection of the object to acquire
Choice of payment method
Sale confirmation
The user only has to select the product he wishes to purchase and press the purchase button provided for this purpose. In this way, the contracting procedure will begin, which will always follow the steps indicated above.
Once the product, the amount, the applicable taxes, the shipping costs, the total price and the means of payment have been selected, the platform will show the user a summary of the contracting carried out, together with the applicable contracting conditions, which in all In this case, they must be expressly accepted by the user in order to follow the contracting process.

Once the acceptance box of the contracting conditions has been checked, in case of having selected any of the electronic means as a form of payment, the user will be directed to the corresponding external payment platform to make the payment, without Artlote having the possibility to access the user’s credit card data and / or payment systems at any time.

The security of the payment procedure is guaranteed by the corresponding financial institution.
Once the service has been contracted, a summary screen of the contracting made will be displayed.

7. Product Photos and Features

The prices, photos, characteristics of the product, services and accessories of each product are subject to be modified at any time and without notice.
Artlote will photograph the product so that it can be seen with the maximum detail and description

8. Means of payment and price

The means of payment are: Credit/debit VISA / MASTERCARD Paypal

The price of the product will be indicated on the website itself. VAT is not included in the price.
In the member territories of the European Union, the VAT tax rate to be applied is 21%.

Prices in Andorra, Gibraltar, the Canary Islands, Ceuta and Melilla, territories considered extra-community due to their particular tax regime, will be exempt from paying VAT. Customs management costs (DUA) and import taxes (tariffs) are not included in the price of the item or in the shipping price, and will need to be paid to the destination by the recipient of the merchandise)
The prices displayed on can be reviewed and modified at any time if the conditions require it.

9. Shiping costs and conditions

Shipping costs of the product will be borne by the Customer. Costs for returning the product will be borne by the Customer.

10.Withdrawal and cancellation

In accordance with the provisions of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, together with article 45 of Law 7/1996, on Retail Trade, the user has the right to withdraw from the contract for a period of 14 days from the moment the product or service has been contracted.

In order to exercise your right of cancellation and withdrawal, you must fill out the following form.